Put the operating model into your enterprise environment.
Configure Applied SAFe® Platform around your organization, connect the systems and content it needs, enable the people who will own it, and address enterprise deployment and integration requirements.
PEDCO combines platform expertise with process engineering and enterprise integration experience so the operating model can become part of the way work is performed.
The platform only creates value when it connects to the organization around it.
Process content may already live in existing repositories. Engineering work happens in ALM, collaboration, source-control, test, quality, and delivery systems. Identity and access follow enterprise controls. And the people who will own the environment need the capability to run it.
- Initial platform setup
- Onboarding and configuration
- User and administrator enablement
- Platform adoption
- Migration and repository connectivity
- QMS and ALM integration
- Standards and regulatory content
- Identity and access integration
- Enterprise and private deployment
- Customer-specific integrations
- Extensions
- Integration architecture
Onboard & Enable → Connect → Deploy & Extend.
The services do not need to be consumed as one fixed implementation program. A customer may use the standard SaaS platform with only onboarding and training, add integrations later, or start from an architecture question.
- Onboard & Enable
- Get from platform access to a usable environment owned by your own teams.
- Connect
- Bring the content, evidence, obligations, and identity of the enterprise to the model.
- Deploy & Extend
- Address the deployment, integration, and extension requirements standard configuration cannot.
Twelve services from first login to enterprise architecture.
Onboard & Enable
Start with a real use case and build internal ownership from the beginning.
Platform Onboarding
Platform Onboarding provides a structured starting point for introducing Applied SAFe® Platform into the organization, built around the customer's first operating-model and assurance use cases.
Benefits- Start from a real use case rather than an empty environment.
- Get the first users productive quickly.
- Establish ownership from the beginning.
- Avoid configuration decisions that have to be undone later.
Product Training
Product Training provides role-relevant enablement around the platform and its operating-model concepts — including where AI is used and where human decisions remain required.
Benefits- Train each role on what it actually has to do.
- Make the operating-model concepts land, not just the buttons.
- Be explicit about where AI assists and where it does not decide.
- Build internal capability rather than reliance on external support.
Administrator Enablement
Administrator Enablement prepares the customer's nominated administrators to take increasing ownership of the Applied SAFe® Platform environment.
Benefits- Own routine administration internally.
- Train on your own configuration, not a demonstration tenant.
- Make the escalation path explicit before you need it.
- Reduce dependency on external support for day-to-day change.
Platform Adoption Roadmap
One organization needs process customization first. Another needs compliance mapping, internal-assessment automation, a single ART, or an Agentic Engineering pilot. The right sequence depends on what the organization is trying to achieve.
Benefits- Expand around value rather than around the feature list.
- Know what each wave depends on before committing to it.
- Give every wave an owner.
- Measure adoption against something agreed in advance.
Connect
Integration effort follows the value you want to achieve — not the other way round.
Tool & Repository Integration
Tool & Repository Integration connects Applied SAFe® Platform to the relevant sources so information can be used in process analysis, assurance, guidance, improvement, and agent workflows.
Benefits- Use the content where it already lives instead of copying it.
- Give assurance and adherence real execution evidence to work from.
- Keep permissions and boundaries explicit.
- Validate the connection against the workflow it exists for.
QMS / ALM Integration
A QMS may hold controlled procedures, records, CAPA information, training, or quality events. ALM environments hold much of the day-to-day engineering work and evidence. The platform connects them through the operating model rather than replacing either.
Benefits- Keep one authoritative home for each type of content.
- Connect quality and engineering without merging them.
- Give assessments the evidence they need without copying it.
- Decide deliberately what stays separate.
Standards & Regulatory Content Setup
This service prepares that content for the customer's use cases and establishes the structure needed for mapping, gap analysis, assessments, and ongoing change.
Benefits- Give mapping, gap analysis and assessments a prepared foundation to work from.
- Make applicability explicit so obligations reach the products and units they actually apply to.
- Validate representative requirements and scopes with the people accountable for them.
Identity & Enterprise Integration
Identity & Enterprise Integration defines and implements the supported connections between Applied SAFe® Platform and the customer's enterprise identity and access environment.
Benefits- Use the identity controls the enterprise already operates.
- Map platform access to real organizational responsibility.
- Make connector authorization explicit rather than incidental.
- Validate the access paths that actually get used.
Deploy & Extend
For enterprise constraints, bespoke systems, and architecture decisions that come before connectors.
Enterprise & Private Deployment
Enterprise & Private Deployment defines and implements an approved deployment model aligned with the customer's security, residency, operational, and integration requirements.
Benefits- Operate the platform inside the residency, network and security constraints that apply.
- Choose a supported deployment pattern deliberately rather than discovering its limits later.
- Agree who is responsible for upgrades, monitoring, incidents and backup before go-live.
Customer-Specific Integration
Customer-Specific Integration designs and implements the integration needed for a defined Applied SAFe® Platform use case where a standard connector is unavailable or insufficient.
Benefits- Reach the systems the use case actually depends on.
- Keep the interface scoped to the information flow required.
- Test the error and security paths, not only the happy one.
- Agree who maintains it before either system changes.
Custom Extensions
Custom Extensions provides scoped development for customer-specific capabilities where there is a clear business need and where an extension is preferable to forcing the requirement through configuration.
Benefits- Solve the requirement without distorting the operating model to fit it.
- Keep customer-specific logic out of the shared product core.
- Know how the extension behaves when the platform moves.
- Name the owner before it ships.
Integration Architecture
Integration Architecture defines the platform boundaries, system-of-record decisions, information flows, security relationships, and integration patterns before implementation begins.
Benefits- Avoid a landscape of point-to-point connections nobody owns.
- Give every major information type one authoritative home.
- Sequence integrations around value rather than availability.
- Settle the deployment implications before they become constraints.
The platform connects the operating model to everything around it.
People, content, tools, evidence, and enterprise controls — connected deliberately rather than duplicated.
- Your enterprisePeopleTraining / admin enablementRoles and permissionsProcess contentRepositories / QMSStandards / policiesEngineering workALM / Jira / Azure DevOpsCode / tests / evidence
- Identity & accessIntegrations
- Applied SAFe® PlatformGoverned operating model
- Platform use casesTailoringComplianceGuidanceAssuranceImprovementAI agents
- Enterprise / private deploymentwhere the context requires it
Questions we get
Do all customers need integration services?
No. Applied SAFe® Platform can be introduced with standard configuration and only the integrations required for the selected use cases. Integration effort should follow the value the customer wants to achieve rather than becoming a prerequisite for platform adoption.
Can we start with documents and connect enterprise systems later?
Yes. A staged approach can start with the operating model and selected process or standards content and add repositories, ALM systems, evidence sources, or other enterprise integrations as the use cases expand.
Does PEDCO operate the platform for us?
Where appropriate, PEDCO can provide onboarding, administration support, process-engineering services, and managed-service arrangements. The objective of enablement services, however, is also to give customer teams the capability to own and evolve the environment themselves.
Can you integrate with tools beyond the standard connectors?
Yes. Customer-Specific Integration addresses systems and workflows not covered by standard connectors, subject to the interfaces and access mechanisms available in those systems.
Do we need to move all process content into Applied SAFe® Platform?
Not necessarily. Depending on the use case and architecture, content can be migrated, synchronized, referenced, or connected from existing repositories. The appropriate boundary should be defined deliberately rather than assuming every source must be replaced.
Can the platform be deployed privately?
Enterprise & Private Deployment addresses customers that require deployment patterns beyond the standard SaaS environment, including private or hybrid models where supported.
How is this different from Process Engineering services?
Process Engineering & Compliance focuses on what the operating model should contain: processes, roles, work products, compliance mappings, tailoring, and variants. Platform Enablement & Integration focuses on how the platform is established and connected in the enterprise: configuration, people, systems, identity, deployment, integrations, and extensions.
Make the operating model part of the enterprise landscape.
Whether you are onboarding the first users, connecting engineering repositories, configuring regulatory content, integrating identity, or designing a private environment, start from the enterprise landscape you already run.