Connect the systems that matter even when there is no standard connector.
Enterprise environments contain internal tools, specialist engineering systems, custom repositories, and workflows that cannot all be covered by standard product connectors.
Start from the use case, and keep the scope tied to it.
Customer-Specific Integration designs and implements the integration needed for a defined Applied SAFe® Platform use case where a standard connector is unavailable or insufficient.
Extend connectivity to customer-specific systems without turning the platform into an uncontrolled collection of one-off interfaces.
Where standard connectors run out.
- Internal engineering systems
- Proprietary repositories
- Specialized QMS tools
- Custom ALM environments
- Regulatory-content systems
- Internal data services
- Evidence sources
- Reporting systems
- Workflow engines
- Enterprise APIs
Six steps from use case to lifecycle ownership.
Start from the use case
Define exactly what information or action the platform requires.
Assess the target interface
Review available APIs, authentication, data structures, permissions, rate limits, events, and supported write operations.
Define the integration contract
Specify the minimum information flow required and the ownership of each side.
Implement the connector or adapter
Build the agreed integration using supported platform extension mechanisms.
Test and document
Validate functional, security, error, and representative data scenarios.
Define lifecycle ownership
Agree responsibility for changes when either system evolves.
- Integration requirements
- Interface design
- Connector or adapter
- Authentication configuration
- Tests
- Error-handling design
- Operating documentation
- Lifecycle ownership model
- Reach the systems the use case actually depends on.
- Keep the interface scoped to the information flow required.
- Test the error and security paths, not only the happy one.
- Agree who maintains it before either system changes.
The architecture defines the design each individual interface is built within.