Process Engineering Outsourcing

Extend your process-engineering capability without carrying the full function internally.

Transfer some or all process-engineering responsibilities to PEDCO under an agreed service model — from selected activities to a broader outsourced Process Engineering Group function.

The recurring work of a live process
Process updatescontinuous
Improvement requestscontinuous
Reference-model changesperiodic
User feedbackperiodic
Compliance needson change
Organizational changeson change
Handled under an agreed service modelscope · service levels · governance · interfaces with internal process owners
Overview

A mature process landscape needs recurring work.

Maintaining a mature process landscape requires recurring work: process updates, improvement requests, reference-model changes, user feedback, compliance needs, and organizational changes all have to be reflected over time.

Process Engineering Outsourcing allows organizations to transfer some or all process-engineering responsibilities to PEDCO under an agreed service model.

Objective

Provide professional, scalable process-engineering capacity for organizations that want to focus internal resources on their core business while keeping the process landscape current and effective.

Service scope

The service can include

  • Ongoing process maintenance
  • Process-design requests
  • Process improvements
  • Agile-process evolution
  • Compliance and reference-model changes
  • Customer-specific customizations
  • Periodic user feedback
  • Process governance support
Engagement model
Selected activitiesspecific process-engineering tasks
Outsourced Process Engineering Groupthe function as a whole

Responsibilities, service levels, governance, and interfaces with internal process owners are agreed as part of the engagement.

Benefits
  • Focus internal teams on core business activities.
  • Access experienced process-engineering capability when needed.
  • Benefit from scaling effects rather than maintaining every competency internally.
  • Apply experience from lean-agile product development and compliance.
  • Keep process improvement connected to periodic user feedback.
  • Support systematic transfer of process-engineering know-how.

Keep the process current without building all the capacity yourself.